Terms of Business
Terms & conditions
Terms of Service
There is no additional charge for extra passengers. Up to four passengers may ride in a standard sized vehicle for the price of one. Up to six passengers may ride in an MPV for the same price and up to eight may ride in a minibus. The vehicles do however have different tariffs, as agreed upon booking.
Our trips must be pre-booked and confirmed by us before the pickup as we are a private hire firm. We can take cash on the day of the booking, but prefer to take payments by debit/credit card, or by bank transfer.
We do not normally have a cancellation fee, unless the driver has been directly inconvenienced by the booking cancellation. In other words, if the driver is already en route to the pickup when the job is cancelled, or if it is a "no show" then a fee may be payable.
We charge a flat rate of £20.00 per hour for pre-agreed waiting time. This is not applicable when at the arrivals lounge in an airport, unless incorrect flight information is given by the customer.
It remains the responsibility of the customer to book the vehicle at an appropriate time to get to the airport in time for a flight. We can only act according to the information given and cannot be held responsible for any losses incurred due to missing a flight, even if it is due to excessive traffic or a breakdown of our vehicle.
In the event of a breakdown...We will endeavour to make sure that the customer gets to their destination in as quick a time as is reasonably practicable, and to do it at the original price agreed, even if that means booking an alternative local company to complete the job.
A service charge is not included in the prices listed above. We leave gratuities to the discretion of the customer, so if you liked the service, please leave a tip! Our drivers will appreciate it :)
We accept cash, credit/debit cards and bank transfers.